App Support
Email: [email protected]
We provide support for issues related to the Streamly application itself — installation, playback, settings, subscriptions, and app functionality.
Please note: Streamly is a smart media player only. We do not provide, host, or manage any media content or servers. We are unable to assist with content-related enquiries, server issues, or questions about media providers. For content or server issues, please contact your media server provider directly.
For the fastest response, please include:
- Your device type (iPhone, Android, Apple TV, Fire TV, LG TV, Samsung TV, Roku)
- App version number (found in Settings → About)
- A clear description of the issue
FAQs
Our FAQs page will be available at launch and will cover the most common questions across all platforms. This will handle the majority of your support needs.
General Enquiries
Email: [email protected]
Privacy & Data Requests
Streamly does not collect any personal data. If you have privacy concerns, contact us at [email protected].